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Before Your Visit to SÉREN

A facial can be part of a short stay in Bangkok, even if you are visiting SÉREN only once. Tell us your available dates, the time you have and what you would like from the treatment. We can help you choose before you book.

Visiting Bangkok only once?

You are welcome to enquire about a single visit. Share your travel dates and priorities so we can discuss the available options. If you would like to come soon, check online availability or contact us with your preferred day and time.

You do not need to choose a brand first

You can start with your concerns: hydration, a fresher-looking finish, texture or time for facial massage. Browse the facial menu or ask us which approach fits. For Biologique Recherche facials, skin analysis helps guide the choice of products and techniques.

Allow time for the whole visit

Please distinguish the treatment duration shown on the menu from your total appointment time. When booking, confirm the time needed for consultation and, for BR, skin analysis. Tell us about a flight, meeting or other fixed commitment so we can discuss a suitable appointment.

Booking and questions

Use the booking link to view appointment options, or contact us on LINE or WhatsApp if you would like help choosing. When contacting us, include your preferred date and time and the number of guests. Please check the appointment details in your booking confirmation.

Getting to Sukhumvit 49

SÉREN is at 4/1 Soi Sukhumvit 49/10, Khlong Tan Nuea, Watthana, Bangkok 10110. Save the map pin and allow for Bangkok traffic when planning your journey. Our regular opening hours are Tuesday–Saturday, 10:00–19:00; closed Sunday and Monday.

Before your treatment

Share any relevant skin sensitivities, recent procedures and current skin treatment when discussing your visit. If you have an important event coming up, tell us its date. We explain the proposed facial and appropriate aftercare, and you can tell us your preferences throughout.

Cancellation Policy

If you need to cancel your session, please notify us at least 24 hours in advance. If we do not receive 24 hours' notice, we reserve the right to request 100% payment upfront for your next appointment.

Extended Bookings

For treatments longer than 2 hours or for two or more guests, a 50% advance payment will be required at the time of booking.

Prior to Your Visit

We kindly ask that you arrive at SÉREN Le Moment five minutes before your scheduled treatment time. Please note that if you arrive late, we may need to shorten your treatment time, although the full treatment price will still be charged.